Latest Information
Don't be tricked by Income Tax Refund SCAM
Wed 24th February 2010
Hotline.ie has become aware of scam emails being sent to Irish Internet users purporting to come from the Irish Revenue Commissioners. These look like the image to the left which asks you to claim your tax refund. This is a scam run by Criminals trying to steal your credit card details. DO NOT FILL IN THE REQUESTED DETAILS. Hotline.ie is trying to have the website behind it taken down. See Revenue alert and instructions » here.
Wed 24th February 2010
Hotline.ie has become aware of scam emails being sent to Irish Internet users purporting to come from the Irish Revenue Commissioners. These look like the image to the left which asks you to claim your tax refund. This is a scam run by Criminals trying to steal your credit card details. DO NOT FILL IN THE REQUESTED DETAILS. Hotline.ie is trying to have the website behind it taken down. See Revenue alert and instructions » here.
Safer Internet Day Events
Tue 9th February 2010
Safer Internet Day is organised annually by INSAFE in February to raise awareness about safe and responsible use of the internet and mobile devices. The message is aimed at young people, educators, parents and carers.
This year INSAFE are running the
» "SID Fair" a global online community platform where countries and international organisations can showcase events and actions conducted locally, nationally and internationally for Safer Internet Day.
The Irish Awareness Node "Webwise", with whom ISPAI Hotline.ie are partners in the Safer Internet Ireland project, is marking the day with the launch of the "Safer Internet Ireland Youth Advisory Panel". For more information on getting involved see » www.webwise.ie.
Tue 9th February 2010
Safer Internet Day is organised annually by INSAFE in February to raise awareness about safe and responsible use of the internet and mobile devices. The message is aimed at young people, educators, parents and carers.This year INSAFE are running the
» "SID Fair" a global online community platform where countries and international organisations can showcase events and actions conducted locally, nationally and internationally for Safer Internet Day.
The Irish Awareness Node "Webwise", with whom ISPAI Hotline.ie are partners in the Safer Internet Ireland project, is marking the day with the launch of the "Safer Internet Ireland Youth Advisory Panel". For more information on getting involved see » www.webwise.ie.
Bank customers must stay on high alert for year change scammers
Mon 4th January 2010
A number of banks and their customers are currently the target of hoax e-mails aimed at gathering Internet and bank account details. These e-mails contain links which display hoax websites that purport to be (but are not) the websites of the relevant banking organisation. The fraudsters are using the pretext that systems need to be updated for 2010. While it is vital to be constantly aware of scam attempts, extra vigilance is advisable right now. Remember that online bank transactions only require customers to reveal limited login details and only on that particular bank’s official website. Remember your bank will never send you e-mail seeking logon information. If you receive a suspect e-mail delete it immediately. Do not follow any links or reply to the sender. By following a link, you may also inadvertently download a 'Trojan', which could compromise your security.
Mon 4th January 2010
A number of banks and their customers are currently the target of hoax e-mails aimed at gathering Internet and bank account details. These e-mails contain links which display hoax websites that purport to be (but are not) the websites of the relevant banking organisation. The fraudsters are using the pretext that systems need to be updated for 2010. While it is vital to be constantly aware of scam attempts, extra vigilance is advisable right now. Remember that online bank transactions only require customers to reveal limited login details and only on that particular bank’s official website. Remember your bank will never send you e-mail seeking logon information. If you receive a suspect e-mail delete it immediately. Do not follow any links or reply to the sender. By following a link, you may also inadvertently download a 'Trojan', which could compromise your security.
Scam to trick passwords from Facebook users
Thu 26th November 2009
Today Hotline.ie has become aware that spams aimed at tricking Facebook users into giving away their passwords are being distributed. If you get an e-mail purporting to be from Facebook, or possibly other well known social networking services, BEWARE. The e-mail states that a new more secure logon process is being implemented. DO NOT click on the link. It sends you to a false logon page, so when you logon you have given criminals your password and confirmed your e-mail address! If you were to logon, another screen using the Facebook design requests that you download "update.exe" to install the new more secure logon process. Don't do this it plants a trojan virus on your computer. We don't know what this is doing yet but it 's not good!
Thu 26th November 2009
Today Hotline.ie has become aware that spams aimed at tricking Facebook users into giving away their passwords are being distributed. If you get an e-mail purporting to be from Facebook, or possibly other well known social networking services, BEWARE. The e-mail states that a new more secure logon process is being implemented. DO NOT click on the link. It sends you to a false logon page, so when you logon you have given criminals your password and confirmed your e-mail address! If you were to logon, another screen using the Facebook design requests that you download "update.exe" to install the new more secure logon process. Don't do this it plants a trojan virus on your computer. We don't know what this is doing yet but it 's not good!
Don't let the con artist burn your e-mail account.
Fri 24th April 2009
Many customers of ISPAI members have recently received e-mails purporting to have been sent from their ISP. These state that the customer's connection has been detected as having sent spam or viruses or illegally downloaded music. (There are a number of different wordings in circulation). These go on to request various personal details such as your e-mail account, e-mail password, bank details, etc. supposedly so the ISP can reset your account to prevent this happening again.
These e-mails are scams. They have not been sent by your ISP. Your ISP will never ask you for passwords and such private data in an unsolicited e-mail. Do not be fooled. Do NOT respond to such e-mails. If in doubt, ask your ISP by telephoning their customer service desk or completing a query form on their support website. Never click to a support webpage connected by a link provided in such an e-mail.
Fri 24th April 2009
Many customers of ISPAI members have recently received e-mails purporting to have been sent from their ISP. These state that the customer's connection has been detected as having sent spam or viruses or illegally downloaded music. (There are a number of different wordings in circulation). These go on to request various personal details such as your e-mail account, e-mail password, bank details, etc. supposedly so the ISP can reset your account to prevent this happening again.These e-mails are scams. They have not been sent by your ISP. Your ISP will never ask you for passwords and such private data in an unsolicited e-mail. Do not be fooled. Do NOT respond to such e-mails. If in doubt, ask your ISP by telephoning their customer service desk or completing a query form on their support website. Never click to a support webpage connected by a link provided in such an e-mail.
Anonymous report to hotline.ie leads to demise of 50+ child pornography websites.
Wed 1st October 2008
Wed 1st October 2008
Today ISPAI and ACMA are delighted to reveal the successful international hotline, ISP industry and police cooperation that led to the termination of a network of related illegal websites selling child abuse imagery on the Internet. The power of the public to instigate action was clearly shown when a single report received in Ireland resulted in this decisive action in Australia. » Read full press release here.

