The Hotline
Printable Version
(Complete Hotline Section: 4pages)
Introduction
In 1997, the Department of Justice, Equality and Law Reform established the Working Group on the Illegal and Harmful Use of the Internet and it presented its report in July 1998. The Working Group recommended a self-regulatory regime. The Internet Service Providers' Association of Ireland established a Code of Practice and Ethics on which the self-regulatory regime for the Internet industry in Ireland is based.
The www.hotline.ie service was established in November 1999 and is run by the ISPAI under strict guidelines recommended by the Working Group on the Illegal and Harmful Use of the Internet.
The Hotline exists to receive reports from the public about potentially illegal material, so it may be assessed and, if considered to be probably illegal, to instigate its removal from the Internet. The Hotline can not engage in pre-emptive searching for illegal material, it can only react to reports from the public.
When the Hotline receives a report it follows a procedure which has been agreed with the Internet Advisory Board, An Garda Síochána and with the Internet Service Providers.
The www.hotline.ie service provides a secure and confidential environment where the public can anonymously report such content encountered on the Internet using one of the following methods:
- preferably via the secure website at https://www.hotline.ie
- via email to report@hotline.ie
- via "lo-call" phone service: 1890 610 710
- via "lo-call" fax service: 1890 520 720
- via post to: Unit 24, Sandyford Office Park, Sandyford, Dublin 18, Ireland
